Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our shipping process.
Processing Time
All orders are processed within 5-7 Business Days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
Please note that processing time is separate from shipping time.
Shipping Methods & Rates
We offer the following shipping options:
Economy Shipping (Flat Rate)
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All orders are shipped via economy shipping for a flat rate of $6.95 Domestic and $18.95 International
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Tracking is included (if applicable).
Shipping Delays
We are not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Incorrect or incomplete addresses provided by the customer
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Customs processing (for international orders)
If your package is significantly delayed, please contact us and we will assist you in tracking your order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If a package is returned due to an incorrect address, the customer may be responsible for additional shipping charges to reship the order.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within [X days] of the expected delivery date. We will work with the carrier to resolve the issue.
Contact Information
If you have any questions about shipping, please contact us at:
dynamitediamondshop@gmail.com